Privacy and Cookie Policy
1. Introduction
1.1 We are committed to safeguarding the privacy of our website visitors.
1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors; in other words, where we determine the purposes and means of the processing of that personal data.
1.3 We value your privacy and do not employ and/or make use of any cookies on our website.
1.4 In this policy, “we”, “us” and “our” refer to Dream Touch Technologies.
2. How we use your personal data
2.1 We may process your personal data that are provided in the course of the use of our services ("service data" – name, email). The source of the service data is you. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent.
2.2 We may process information contained in any enquiry you submit to us regarding goods and/or services ("enquiry data"). The enquiry data may be processed for the purposes of offering, marketing and selling services to you. The legal basis for this processing is consent.
2.3 We may process information relating to our customer relationships, including customer contact information ("customer relationship data" – name, email). The source of the customer relationship data is you. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers. The legal basis for this processing is consent.
2.4 We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website ("transaction data" – your contact details and the transaction details). The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business.
2.5 We may process information contained in or relating to any communication that you send to us ("correspondence data"). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.
2.6 Please do not supply any other person’s personal data to us, unless we prompt you to do so.
3. Providing your personal data to others
3.1 Dream Touch Technologies does not disclose your personal data to third parties in any way other than those described in this Policy and the law provided by law.
3.2 In addition to the specific disclosures of personal data set out in this Section 3, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
4. International transfers of your personal data
4.1 Dream Touch Technologies does not disclose your personal data to third parties in any way other than those described in this Policy and the law provided by law.
5. Retaining and deleting personal data
5.1 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
5.2 We may keep service, enquiry, customer relationship, transaction and correspondence data indefinitely until company closure. None of this data is disclosed to third parties. This data is used exclusively for the existing relationship with the customer and accounting purposes.
5.3 Notwithstanding the other provisions of this Section 5, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
6. Amendments
6.1 We may update this policy from time to time by publishing a new version on our website.
6.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
6.3 We may notify you of significant changes to this policy by email.
7. Your rights
7.1 You have the right to access, rectify, erase, restrict processing, object to processing, data portability, complain to a supervisory authority, and withdraw consent regarding your personal data.
7.2 You may exercise any of your rights in relation to your personal data by written notice to us.
8. Cookies
8.1 We value your privacy and do not employ and/or make use of any cookies on our website.
8.2 No third-party cookies are being employed when making use of the website.
9. Our details
9.1 This website is owned and operated by Dream Touch Technologies.
9.2 You can contact us by email using: info@dreamtouchtechnologies.co.zw