Privacy and Cookie Policy

1. Introduction

1.1 Dream Touch Technologies ("we", "us", "our") operates https://dreamtouchtechnologies.co.zw. This page explains how we collect, use, and protect your personal information when you visit or use our website.

1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors; in other words, where we determine the purposes and means of the processing of that personal data.

1.3 By using our website, you agree to this policy. If you do not agree, please do not use the site.

1.4 In this policy, "we", "us" and "our" refer to Dream Touch Technologies.

2. Information we collect

2.1 We collect the following types of information:

• Information you provide directly: When you submit our contact form, we collect your name, email address, service interest, and message content.
• Information collected automatically: When you visit our site, we and our third-party partners (Google) may automatically collect information such as your IP address, browser type, device type, pages visited, time spent on pages, and referring website.

3. How we use your personal data

3.1 We use the information we collect to:

• Respond to enquiries and provide our services
• Maintain business records and communicate with clients
• Analyse website traffic and improve user experience
• Display relevant advertising through Google AdSense
• Comply with legal obligations

3.2 The legal basis for this processing is consent, performance of a contract, and our legitimate interests in operating and improving our website.

4. Cookies and similar technologies

4.1 Our website uses cookies and similar technologies. Cookies are small text files stored on your device that help websites function and remember your preferences.

4.2 We use the following types of cookies:

• Essential cookies: Required for the website to function, for example session cookies that protect our contact form and keep the site secure.
• Analytics cookies: Set by Google Analytics to help us understand how visitors use our site, including pages visited, time on site, and traffic sources.
• Advertising cookies: Set by Google AdSense and its partners to display relevant advertising. These cookies may track your browsing activity across websites to show you personalised advertising.

4.3 You can control or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

5. Third-party services

5.1 We use the following third-party services that may collect information about you:

Google Analytics
We use Google Analytics to understand how visitors interact with our site. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. For more information, see Google's Privacy Policy.

Google AdSense
We use Google AdSense to display advertising on our website. Google and its partners use cookies to serve ads based on your prior visits to our site or other sites on the internet.

You may opt out of personalised advertising by visiting Google Ads Settings.

Alternatively, you can opt out of third-party vendor cookies for personalised advertising by visiting www.aboutads.info.

6. Providing your personal data to others

6.1 We do not sell, trade, or rent your personal information to third parties. We may share information only:

• With service providers who help us operate our website (Google Analytics, Google AdSense)
• When required by law, court order, or to protect our legal rights
• In connection with a business transfer or merger

6.2 We may disclose your personal data where such disclosure is necessary for compliance with a legal obligation, or in order to protect your vital interests or the vital interests of another natural person.

7. International transfers of your personal data

7.1 Our website is accessible internationally. By using our site, you consent to the transfer of your information to Zimbabwe and to Google's servers, which may be located in various countries. Google is committed to complying with applicable data protection laws, including the GDPR.

8. Retaining and deleting personal data

8.1 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

8.2 Contact form submissions are retained for up to 24 months, unless a longer period is required for legal or accounting purposes.

8.3 We may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

9. Your rights

9.1 Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

9.2 You may exercise any of your rights in relation to your personal data by written notice to us at info@dreamtouchtechnologies.co.zw.

10. Children's privacy

10.1 Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.

11. Amendments

11.1 We may update this policy from time to time by publishing a new version on our website.

11.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

11.3 We may notify you of significant changes to this policy by email.

12. Our details

12.1 This website is owned and operated by Dream Touch Technologies.

12.2 You can contact us by email using: info@dreamtouchtechnologies.co.zw

12.3 Phone: +263 71 605 3873

12.4 Address: Harare, Zimbabwe